Yes—plain, unbranded packaging with no product names on the label. You’ll get trackable delivery updates.

For privacy, your statement shows our store/parent company name only—no product details.

We curate medical-grade, phthalate-free materials (e.g., silicone, ABS). Many items carry CE/RoHS compliance. If you’re sensitive to latex, choose silicone-only products.

For hygiene, we accept returns only if the item is unopened, unused, and sealed (within 14 days). Faulty or damaged items are eligible for replacement/refund—contact support with your order number.

Wash with mild soap & warm water (or toy cleaner), rinse, air-dry fully, and store in a clean pouch. Use water-based lubricant only unless the product explicitly says otherwise.