Q: Where are you? Can I visit you?
A: Yes, you are welcome to visit our factory in Dongguan at any time.
Q: Can I order the goods with my company name and logo?
A: Yes, we welcome OEM design orders. Please send us your logo and your ideas, and we can create designs according to your specifications.
Q: Are all materials safe? Are there any tests for them?
A: For a healthy experience, we insist on using medical-grade, non-toxic materials that comply with international standards and are certified with CE and ROHS.
Q: How can I trust your company?
A: We value honesty as the foundation of our business. As an Alibaba Verified supplier, we undergo annual inspections by SGS and support Alibaba Trade Assurance orders, which guarantee the security of your payment.
Q: How do you control quality?
A: We have a dedicated Quality Control Department that oversees every stage of production, including incoming material and parts quality control, in-process quality control, final quality control, and outgoing quality control.
Q: What is the order progress?
A: Firstly, negotiate the package and quantity with our online customer service team, who will provide you with a quote. Upon agreement on the price, a 30% deposit is required. When the goods are ready, we will share photos and videos for your confirmation. Once confirmed, please pay the remaining balance.
Q: Can I get free samples before placing an order?
A: Yes, we offer free samples for you to evaluate our quality before ordering.
Q: What kind of payment does your company support?
A: We accept T/T, 100% L/C at sight, Cash, and Western Union. If you require another payment method, please contact us.
Q: What competitive services can your company offer to Amazon sellers?
A: Leveraging the benefits of our own factory, we can offer you products with exceptional value by cutting out the middleman costs. With years of experience working with a multitude of Amazon sellers, we have a deep understanding of your needs and provide specialized services, including custom printing of FBA labels for a variety of products, ensuring smooth and direct delivery to Amazon's FBA warehouses.
Q: How are logistics and shipping costs handled for bulk purchases?
A: For bulk orders, please contact our customer service to select the most suitable logistics channel and benefit from shipping discounts.
Our products have reached customers globally, including the United States, the United Kingdom, Germany, France, Canada, Mexico, Brazil, Indonesia, Turkey, the United Arab Emirates (UAE), Russia, Australia, India, Kuwait, Saudi Arabia, and more. We welcome OEM and ODM services to meet your specific needs!